Frequently Asked Questions
What are the primary specs of the BSR-11KW-14.3KWh-Eco system?
The system delivers 11KW of AC rated power output with an integrated 14.3KWh LiFePO4 battery pack, supporting 220/230V AC output at a grid frequency of 50/60Hz.
What is the lifespan and performance of the LiFePO4 battery?
The battery model BSM48280 features a design life of over 5 years and provides a cycle life of more than 6,000 cycles at 25°C, ensuring long-term stable performance.
Does this hybrid system support solar input charging?
Yes, the integrated inverter supports solar input. The MPPT voltage range is 60~500VDC, with a maximum PV array open circuit voltage of 500VDC and maximum solar input current of 18A*2.
What payment terms are accepted for transactions?
For T/T, we require a 30% deposit in advance, with the balance due before shipment (EXW/FOB) or against the B/L copy (CNF/CIF). We also accept L/C at sight for amounts over 50,000 USD, and Western Union for amounts under 5,000 USD.
What is the delivery timeline for bulk container orders?
Typically, orders require 7 to 10 days for preparation and dispatch after receiving payment for one container.
How is my order protected during trade?
We welcome and support Trade Assurance, which guarantees 100% product quality protection, 100% on-time shipment protection, and 100% payment protection for the covered transaction amount.